The Fox ESS EP10 High Voltage Storage Battery is a scalable energy solution designed to meet your high-demand storage needs. This compact system offers flexibility with the ability to expand up to 41.6 kWh of storage, making it perfect for a variety of applications. With its 90% Depth of Discharge, IP65 protection level, and efficient ≥95% round-trip efficiency, the EP10 ensures optimal performance and reliability, whether mounted on the floor or wall.

Compatible with Fox ESS’s H1, KH, H3, and US series inverters, this battery uses advanced LifePO4 Prismatic Cells, providing a cycle life of over 4,000 cycles. It is also designed for indoor or outdoor installation, operating smoothly across a wide temperature range and protected against the elements with natural convection cooling.

Length	710 mm
Width	147 mm
Height	625 mm
Weight	99 kg

Shipping & Delivery Policy

We offer delivery services to anywhere in South Africa. Shipping rates are calculated per order based on the weight of the items and the distance required to travel from any of our distribution centres nationwide.

Because batteries are classified as “hazardous goods,” we partner with specialised couriers who are licensed to transport these products safely. This ensures your order is delivered securely, with no damage to the items purchased.

Order Processing Times

• Orders placed Monday to Friday before 1pm will be processed the same business day.

• Orders placed after 1pm, or on weekends and public holidays, will be processed on the next business day.

• Orders placed on a Friday may only be collected by the courier on Monday, depending on courier schedules.

This processing timeline is standard across all our courier partners.

Courier Collection & Delivery Timeframes

Once collected from our store or distribution centre, the delivery timeframe depends on the courier service and distance to the destination. Estimated delivery windows:

• Major cities: 1–3 business days

• Outlying areas: 2–5 business days

• Remote areas: up to 7 business days

Please note that courier delays may occur due to weather, route backlogs, or peak season volumes. While these delays are outside our control, we always do our best to assist with tracking and updates.

Communication & Support

For the most accurate updates, we recommend that customers communicate directly with our online Department, as they will be able to provide all order confirmations, updates, tracking information, and courier notifications in real time.

If you require immediate assistance, you are welcome to contact any of our stores by phone during business hours. Responses via Facebook or other social media channels may experience delays, especially over weekends or after hours.

For further support, you can always reach us directly at:

onlinesupport@bpzone.co.za

Returns & Queries

For any return-related questions, product issues, or delivery concerns, please contact our support team at: onlinesupport@bpzone.co.za

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